INSURANCE

Preferred Provider

As a preferred provider for most Blue Cross Blue Shield plans and Sentara Health, we can electronically submit your claim for therapy sessions. For all other insurance providers, depending on your plan, you may be eligible for out-of-network benefits. We will provide a superbill you can submit to your insurance and receive reimbursement directly. Contact your insurance provider to see if you may be eligible for out-of-network benefits. Please note, we are considered out-of-network for nutrition services.

No Surprises Act

Congress enacted the “No Surprises Act” which went into effect January 1, 2022. The act is described as “new federal protections against surprise medical bills that take effect in 2022. Surprise medical bills arise when insured consumers inadvertently receive care from out-of-network hospitals, doctors, or other providers they did not choose.” The goal is to protect clients from surprise billing by providing cost transparency.

If you are currently working with one of our practitioners, you are already aware of the billing rates and your costs. At Peak Serenity Counseling and Nutrition, we will always be transparent with you about the costs of the services we agree on together. If you ever have questions about your costs, billing, or services, please reach out directly to your therapist/counselor or contact us at info@peakserenitycounseling.com.

According to the new law, state-licensed or certified health care providers need to give a Good Faith Estimate of healthcare charges to every new and continuing client who is either uninsured or is not planning to submit a claim to their insurance for the healthcare services they seek. There are specific rules for what information has to be in that estimate and when it has to be provided. If you are a current or new client and have chosen to self-pay for services, we will provide this cost estimate to you detailing an estimated annual cost range for services.